Astra Products - Terms of Sale and Use
Customer Satisfaction is Based on Customer Understanding
Product Suitability & Disclaimer Notice
Astra Products, Inc. makes no warranty, representation, or guarantee regarding the information contained herein or the suitability of its products and services for any particular purpose, nor does Astra Products, Inc. assume any liability whatsoever arising out of the application or use of any product or fabrication. Any performance specifications are believed to be reliable but are not verified, and Buyer must conduct and complete all performance and other testing of the products, alone and together with, or installed in, any end-products. Buyer shall not rely on any data and performance specifications or parameters provided by Astra Products, Inc. It is the Buyer’s responsibility to independently determine suitability of any products and to test and verify the same. The information provided by Astra Products, Inc. hereunder is provided “as is, where is” and with all faults, and the entire risk associated with such information is entirely with the Buyer. Astra Products, Inc. reserves the right to make any changes to the information in this document or to any products and services at any time without notice.
Astra Products's Warranty Information
Astra Products, Inc. ("Astra") products are guaranteed for a period of thirty days from the date of original purchase to be free from defects in material and workmanship and to render satisfactory service provided they are used for the purposes and in the manner for which they are designed. The buyers sole and exclusive remedy under this warranty shall be the replacement, without charge, and not including installations or other costs, of any Astra product which, upon inspection, is shown to be defective to Astra's reasonable satisfaction. Astra shall under no circumstances be liable for incidental or consequential damages for economic loss or injury to a person or property.
Any claim on account of a defect in the product shall be deemed waived by the buyer unless written notice thereof is given to Astra within thirty days after discovery thereof.
Exclusion of Warranties: The warranty described herein shall be
in lieu of any other warranty, express or implied, including but not
limited to any implied warranty of merchantability of fitness for a
Oral statements made by Astra salespersons about the products are not warranties and shall not be relied upon by the buyer. This writing constitutes the final, complete and exclusive expression of the terms of the parties.
Materials used in Astra products and available sizes are subject to change without notice.
At Astra Products, Inc., we make every effort possible to ensure that all of our customers get the correct and highest quality products with the best advice available. In the event that you wish to return an item, please take note of the following:
1. Please email or call us for a return authorization code. Items cannot be returned without prior approval. Returns are handled on an individual basis and may be subject to a restocking fee of up to 30%.
2. Astra Products does not accept returns on special order or custom made items.
3. We do not accept returns after 30 days.
4. Shipping costs are not refunded.
NOTE: The information, recommendation, and opinion set forth herein are offered solely for your consideration, inquiry, and verification and are not in part or total to be construed as constituting a warranty or representation for which we assume any liability or responsibility.